We want you to love your On the Shelf by Kneaders products! If, for any reason, you are unhappy with your purchase you may return select items for a full refund within 30 days of receipt. To submit your return please send unused and unworn products with original tags/labels attached and proof of purchase in the original packaging to: 

Kneaders Bakery & Cafe 

1950 North State Street 

Orem, Utah 84057 

Customers are responsible for return shipping charges. Gift Baskets and Gift Cards are not eligible for return or exchange.